While you might think that your little home business isn’t worth the planning of a big one, you may be changing your mind at this point. So, let’s talk about how you’re going to find out who wants to buy your product and what your target audience wants from a service or product from you. Marketing is your tool to create interest and commitment from your customers for your product. It goes beyond advertising and flashy jingles and looks directly at a customer’s wants and needs. Before you begin your home business, you will need to assess the needs of your customers through market research. You can do this by asking your potential customers what they’re looking for in a product like yours or looking at your competitors to see their prices. By examining your competitors, you are seeing if there are any holes in their business plan that you may be able to fill with your own creative solutions. The findings will help you create a marketing strategy whereby you fill these voids. This is a step in which you are finding ways to make yourself stand above the rest of those in your field. And you are also helping to reduce the risk of your business not working out. Since you will have limited money available to do aggressive marketing, you will want to zero in with target marketing. This is finding a select group of interested buyers and sending them information about your product or service because you know that they are already interested. This can be done with sales and promotions, offering prices that are well below the competitors, and easy access to services. What you may want to consider is that your prices should be slightly higher if you are offering more services to go along with your business. This means that individual attention should be factored into your pricing scheme. If you can still be below the competitors, then great, but don’t shortchange yourself either. And you should be evaluating how your marketing strategy is going on a regular basis. Check your cash flow and see if certain techniques worked better than others. You may find that raising your prices makes a customer more willing to buy because of the perceived increased value. Take note of that and adjust your plans. The trick is not to adjust too much or you may seem fickle in your pricing. Marketing constantly is essential to making your business visible and viable to the current economy, so make sure that you are finding ways and researching ideas on a daily basis. LOOKING AT YOUR COMPETITORS Looking a little deeper into your competition not only shows you ways to make your own business better, but it also helps you understand the consumers as well. While you’re probably not going to be able to find everyone’s business plans, you should be able to find a few things out about your competition rather easily. As mentioned before, a survey of customers is helpful to see what people are saying, rather than what the business is saying that they provide. The customer is always right and the customer should be the first one that you talk to. You can do this by having questionnaires sent out to a target audience, or an email will work too (as long as you have obtained the addresses in a legal way). You might want to start up a website for your soon-to-be business and see what visitors are looking for in a service like yours. The results can be astounding. Offer a free newsletter or some little gift in exchange and you will get even more responses. Next, you’ll want to determine who your local competitors are. Make a list of their names and addresses and the services that they provide. Perhaps they have websites as well. Look at them, see what they provide. See how everyone is different, or where they are the same. Analyze their business as you were a customer. Are you satisfied or could they do more? Write down their strengths and their weaknesses to get a clearer picture of what you may be up against. And don’t be catty, but be honest. There may be things that they are doing right that you may be able to take notes on. Check of their sales (if you can) to see how the overall market is doing for your desired home business. Does it seem to be over-saturated or is it in need of something better? Just because there are a lot of competitors does not necessarily mean that you are in the wrong business, but it may mean that you have to become a unique fixture as opposed to the same old. To further investigate your competitors, you should be looking into their advertising and their stands at local trade shows. Look at everything that they are doing and try to see how they are being successful. Find out who works for them and see if you can attend their presentations or speeches. Try to get an overall view of your competitors so that you have a better idea where you fit in or if you need to refine your overall plan. WHY YOU SHOULD BE ADVERTISING For any business, getting the word out is important because you can’t expect people to look for you. You need to get into the minds of your consumers and create interest in your product. To do this, you’ll want to understand the reasoning behind advertising your services. Of course you know that you’re spreading the word, but you’re also keeping the ‘word’ in your target audience’s minds. By gently reminding your customers of your presence, you’re establishing a reflex in their spending habits. You also create a sense of identity with your advertising. Your business is highlighted for the products and services that it has and wants to sell to others. You’re helping to maintain the customers that you already have as well as attract new customers to replace any that you may have lost. You are also using advertising in order to create a presence in the market among your competitors. You may even attract interest of larger companies and potential investors with a well planned advertising campaign. But you might think that with your limited budget, you won’t be able to do anything that will attract the attention that you want to attract. This is okay. When you’re first beginning a home business, you want to grow slowly and steadily instead of all at once. You want to start with a small market and then let your services speak for themselves. If the word of mouth does not happen, then you’ll need to try a larger advertising strategy. Advertising is not a guarantee that you will bring in customers and it does take time to plan and create. Many times small businesses forgo this step in order to focus on their product; but if no one knows that it exists, then you can’t grow as a business. Advertising is something that is completely under your control to change as you see fit. If you create a logo or a presence with your advertising; that will reflect in the outcome of your overall business structure and you will create recognition. Attack your advertising plan like you did with your business plan. Decide who you want to speak to with your ads and then create a budget and a plan to do so. Create goals for your advertising and if you do not meet them or you exceed them, adjust your strategy accordingly. Advertising is a fluid process that should adjust to the ups and downs of the audience. And sales. |